Privacy Policy
Last updated: December 4, 2025
Our Commitment to Your Privacy
At MGP Miami Gardens Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
We only collect information that helps us provide better pool cleaning and maintenance services to you.
Information We Collect
When you contact us or use our services, we may collect the following information:
- Your name and contact information (phone number, email address, mailing address)
- Property address where services will be performed
- Pool specifications (size, type, equipment details)
- Service history and preferences
- Payment information (processed securely through our payment processor)
- Communication records (emails, phone calls, messages)
We collect this information when you request a quote, schedule a service, contact us, or visit our website.
How We Use Your Information
We use your information to provide and improve our services:
- Schedule and perform pool cleaning and maintenance services
- Send service reminders and confirmations
- Process payments and maintain billing records
- Respond to your questions and service requests
- Improve our services based on your feedback
- Send important updates about your service or our business
- Comply with legal obligations and maintain business records
We will never sell your personal information to third parties for marketing purposes.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:
- Secure storage of customer records
- Limited access to information (only authorized team members)
- Secure payment processing through trusted third-party providers
- Regular review of our security practices
However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Sharing Your Information
We may share your information with:
- Service providers who help us run our business (payment processors, scheduling software, etc.)
- Professional advisors (accountants, lawyers) when necessary for business purposes
- Law enforcement or government agencies when required by law
We only share information necessary for these parties to perform their functions, and we require them to protect your information.
Your Rights and Choices
You have the right to:
- Request access to the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications (service-related messages may still be sent)
- Ask questions about our privacy practices
To exercise these rights, please contact us using the information provided below.
Cookies and Website Information
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. This may include:
- Session cookies to remember your preferences
- Analytics to understand website traffic and usage
- Form functionality to process quote requests
You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
MGP Miami Gardens Pool Care
17721 Myrtle Lake Dr
Miami Gardens, FL 33056
Phone: (305) 704-3621
Email: hi@miamigardenspoolservice.com